🔒 Privacy Policy

Last Updated: April 2026

1. Introduction

Rafa StickyBot-Pro ("we", "our", or "the Service") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our Discord bot and dashboard.

By using the Service, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Automatically Collected Data

When you add the Bot to your Discord server, we automatically collect:

  • Server Information: Server ID, server name, member count
  • User Information: Discord User ID, username, discriminator
  • Admin Information: User IDs of server administrators for dashboard access
  • OAuth2 Data: Access tokens for authentication (stored temporarily)

2.2 User-Provided Data

Data you configure through commands or the dashboard:

  • Welcome/Farewell Messages: Custom text, images, channel IDs
  • Sticky Messages: Message content, channel IDs, update intervals
  • Announcements: Scheduled message content, target channels, timestamps
  • Premium Settings: Tier level, Patreon account linkage, subscription status

2.3 Technical Data

  • Command usage statistics (aggregated, non-personal)
  • Error logs and debugging information
  • API interaction timestamps
  • Dashboard session tokens (temporary)

3. How We Use Your Information

We use collected data to:

  • Provide Core Functionality: Execute bot commands, display welcome messages, manage sticky messages
  • Premium Features: Verify subscription tiers and enable premium features
  • Dashboard Access: Authenticate users, display server configurations
  • Service Improvement: Analyze usage patterns, fix bugs, optimize performance
  • Support: Respond to user inquiries and troubleshoot issues
  • Security: Detect and prevent abuse, unauthorized access, or violations of Terms of Service

4. Data Storage & Security

4.1 Storage Location

Your data is stored in:

  • Database: PostgreSQL hosted on a private Contabo VPS (encrypted at rest)
  • Servers: Contabo Cloud infrastructure (EU region)
  • Backups: Regular backups retained for security

4.2 Security Measures

  • Encrypted database connections (SSL/TLS)
  • Secure OAuth2 authentication flow
  • Access controls limiting data access to authorized systems only
  • Regular security updates and dependency patching
  • Session tokens expire after 24 hours

4.3 Data Retention

  • Active Servers: Data retained while Bot is in server
  • Removed Servers: Data deleted within 30 days of Bot removal
  • Premium Subscriptions: Subscription data retained for 90 days after cancellation
  • Logs: Error logs retained for 30 days, aggregated stats indefinitely

5. Data Sharing & Third Parties

5.1 Third-Party Services

We share limited data with:

  • Discord: Bot interactions via Discord API (Discord's Privacy Policy applies)
  • Contabo: Infrastructure hosting (Contabo's Privacy Policy applies)
  • Patreon: Premium tier verification (Patreon's Privacy Policy applies)

5.2 No Data Sales

We do NOT sell, rent, or trade your personal data to third parties for marketing purposes.

5.3 Legal Disclosure

We may disclose data if required by law, court order, or to:

  • Protect our legal rights
  • Prevent fraud or abuse
  • Comply with law enforcement requests

6. Your Rights (GDPR Compliance)

If you are in the EU/EEA, you have the right to:

  • Access: Request a copy of your data
  • Rectification: Correct inaccurate data
  • Erasure: Request deletion of your data ("right to be forgotten")
  • Portability: Receive your data in a machine-readable format
  • Objection: Object to processing of your data
  • Restriction: Request limited processing of your data

To exercise these rights, contact us via our support server.

7. Children's Privacy

The Service is not directed at children under 13 (or 16 in the EU). We do not knowingly collect data from children. If you believe a child has provided us with personal data, please contact us immediately.

8. Cookies & Tracking

The dashboard uses:

  • Session Tokens: Stored in URL parameters for authentication (no cookies)
  • No Analytics: We do not use Google Analytics or third-party tracking
  • No Advertising: No third-party advertising cookies

9. International Data Transfers

Your data is stored on servers located in the EU. By using the Service, you consent to such data processing. We ensure adequate safeguards are in place for international data protection.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Major changes will be announced in our support server.

11. Contact Us

For privacy-related questions or to exercise your rights:

  • Support Server: discord.gg/z2Q26YNamk
  • Email: wilsonsilva_24@hotmail.com
  • Data Requests: Submit via support server ticket system

By using Rafa StickyBot-Pro, you acknowledge that you have read and understood this Privacy Policy.